At Janzoon your happiness and satisfaction are of the utmost importance.

We guarantee the quality of our products and services. If you are not 100% satisfied with your purchase from us, contact Customer Service toll free at 1-888-540-3267 within 30 days of receiving your order (or by the date you were expecting to receive it) and we will refund you the purchase price of the product(s) in question, minus shipping and handling fees.
While we do everything we can to ensure your happiness, certain circumstances are outside of our control and, consequentially, not covered by our guarantee.

Note: We cannot be held accountable for damage to products resulting after delivery or customer errors of any kind, including, but not limited to:

• Mistakes in spelling, punctuation or grammar.
• Uploading poor quality or low-resolution images.
• Design errors made during product creation.
• Selecting options not intended, i.e. paper stock, quantity or product.

Be sure to carefully review your designs and selections online to correct any errors before placing your order. In order to reduce costs and provide customers with valuable savings, Janzoon does not proof customer-created products/documents prior to processing. If a customer requires a hard copy proof, one can be purchased for an additional fee.

Most people are pleased with how well their job matches what they see online. However due to wide differences in monitor calibration and various technologies used, some printed colors may not exactly match the colors on your specific monitor. We endeavor to make your job look its best by printing to a pleasing color standard, using standard in densities.
There is no guarantee that your finished piece will approximate your printed sample.

Janzoon is owned and operated by Custom Direct LLC.